Lingua inglese - Scuola secondaria di secondo grado Business for the Future Business for the Future Unit 5 - Delivering

U5 training: logistics, transport, packing, freight forwarders, insurance, complaints, conditional

10 esercizi

SVOLGI

Filtri

Lingua inglese

Logistics

Are the following sentences true or false?

A: The term logistics, along with other words used in business today, comes from a military heritage.

B: Logistics aims at efficiently moving goods from one place to another.

C: Warehousing is not part of logistics.

D: There are three main modes of transport.

E: Every company has a Logistics Department.

F: Despite the spread of IT, warehousing is still carried out by actual workers.

G: RFID is a system that allows the shipment of goods.

H: Automated warehousing reduces the occurrence of human mistakes.

Domande in serie

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Transport

Select the correct statements.

A: The consignor is the person or company who receives the goods.

B: The use of containers allows combine transport.

C: Not only does transport have to be fast, it is also supposed to be safe.

D: Nowadays, deliveries can be done by drones.

E: Drone deliveries were first introduced in e-commerce.

F: One of the elements that have to be taken into consideration when choosing the type of transport is the value of goods.

G: You do not need to insure goods if they have to be sent nearby.

Scelta multipla

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Modes of transport

1. The main methods of transport are air, road, ________ and water.
2. Pipeline construction is frequently subject to international ________.
3. Rail and water transport are ideal for ________ cargo.
4. When shipping ________ goods, air transports is one of the best choices.
5. Rail is less ________ than the other methods of transport, therefore it can be a good choice if you are concerned for the environment.
6. Road transport is the best choice when the ________ cannot be reached in other ways.
7. Rail and air freight need for ________ forms of transport.
8. Water transport can be very ________, therefore it is not a suitable choice for those who need quick deliveries.

Completamento aperto

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Packing

Match the sentence halves.

1. When packing goods, many elements ________.
2. Sometimes the customer ________.
3. Some containers ________.
4. Standard containers are ________.
5. If goods are shipped in bulk, it means ________.
6. Labels need to be clear and complete ________.
7. Goods that may represent a risk for those who handle them ________.
8. A barrel is suitable ________.

Posizionamento

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Methods of transport

Select the correct statements.

A: An air cargo cannot transport passengers.

B: A van is the best option for long-distance transport.

C: Some trains are characterized by the insulation of the containers they move.

D: Some ships are designed to carry bulk liquids.

E: A passenger aircraft cannot be used for purposes different from the movement of people.

F: Trucks can be moved directly on some ships.

G: No train can transport bulk goods.

H: Containers can be carried by rail, air and sea.

Scelta multipla

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Freight forwarders

1. Shipping and delivery can sometimes be ________.
2. The agents that deal with all the issues related to transport are called ________ forwarders.
3. Either ________ can pay for the services of a forwarding agent.
4. Not only do forwarders select the best means of transport, but they also compile all the necessary ________.
5. When in charge of a shipment, forwarders take care of ________ it with the most appropriate insurance.
6. When required to do so by their customers, freight forwarders ________ goods on their behalf.

Completamento chiuso

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Insurance

1. This type of insurance covers employees in the unfortunate case of an accident during working hours. ________
2. This type of insurance covers damage caused by natural calamities. ________
3. If goods are lost whilst moving them from one place to another, companies can count on this type of insurance. ________
4. If thieves enter the company's area and take some goods with them, the stolen products are covered by this type of insurance. ________
5. If a company owns a fleet of vehicles, it should issue this type of insurance. ________
6. In case goods present damages that can be dangerous for customers, companies are covered by this type of insurance. ________
7. Sometimes customers are not able to pay. This type of insurance covers the seller in such cases. ________
8. This type of insurance protects the issuer from damaged caused by online offences. ________

Posizionamento

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Complaints

Dear Ms Rossi,

we have just ________ the consignment of our order No 5980/A for scented candles, which was ________ to arrive on 30th March.

We would like to thank you for the quick delivery. However, we ________ S to inform you that on ________ the goods we ________ that they had suffered serious damage in ________.

In fact, some of the glass jars that contain the candles appear to be ________, and this may represent a risk of injury for our customers.

We kindly ask you to ________the damaged items as soon as possible, and in any case no later than 7th April.

We look forward to your prompt reply.
Best regards,
Kevin Thorpe

Completamento chiuso

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Complaints using social media

When you are dissatisfied with a ________, you can try to get in touch with the vendor. Unfortunately, sometimes vendors do not ________ to your complaints. In such cases, you can consider the idea of ________ your complaint on social media. The main________ of this method is that your complaint will quickly reach a lot of customers and the vendor itself, who will be compelled to ________.
However, remember not to overemphasize the ________, since your post might jeopardize the company's image.

Completamento aperto

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza

Lingua inglese

Conditional sentences

Select the correct sentences.

A: If you carefully pack the fragile items, you reduce the risk of damage.

B: If I had the money to buy a new machine, my business will increase.

C: If they confirm the order, we will arrange the shipment with a freight forwarder.

D: They shouldn't have called for an urgent meeting unless it had been necessary.

E: If we had more customers, we will have moved to larger offices.

F: If I had met the Production Manager, I would tell her about that problem.

G: I will contact our supplier when you will send me your report.

H: Keep the order number at hand in case you need to contact the customer service.

Scelta multipla

Il punteggio di un esercizio è determinato
dalla difficoltà: da 1 (più facile) a 5 (più
difficile).Vuoi saperne di più? Consulta il
Centro Assistenza