U3 training: modals, enquiries, ECOcoin, transactions, payment, incoterms, sale

10 esercizi
SVOLGI
Filtri

Lingua inglese

Contracts of sale and sales term
What do the following terms refer to?
A: Sample
B: Terms
C: Per unit
D: Immediate
E: Gross weight
F: Road
G: Incoterms
H: Prompt
I: Methods
J: Number
K: Description
L: Air
Domande in serieDomande in serie
3

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Lingua inglese

Incoterms
Select the statements that refer to Incoterms.
A: The term Incoterms means International Construction Terms.
B: They consist of international trade terms that are group into four categories.
C: Their importance lies in the fact that they detail obligations and charges both for sellers and buyers.
D: According to Incoterms, the seller always has more obligations than the buyer.
E: They have become part of international contracts since the first half of 20th century.
F: Incoterms have never been modified since their introduction.
G: The security of cargo shipping is one of the main topics of the latest version of Incoterms.
Scelta multiplaScelta multipla
4

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Lingua inglese

Methods of payment in international trade
Complete the sentences.

1. In international trade, different ________ of payment are accepted.
2. The buyer and the seller also define the ________ of payment.
3. When dealing with large orders, both ________ sign a contract the terms of sale.
4. The highest risk for the seller is represented by ________.
5. The highest risk for the buyer is represented by ________.
6. One of the safest methods of payment for both the seller and the buyer is ________
Completamento chiusoCompletamento chiuso
4

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Lingua inglese

Business transactions
Business transactions normally follow some standard steps in order to be completed.

First of all, the potential buyer sends an ________ to the potential seller. The seller can ________ negatively or positively. In case of positive reply, an ________ or a ________ is usually sent to the potential buyer. If the buyer accepts the offer, they make an ________, which is followed by an order ________ from the seller. In some cases, the supplier cannot meet the buyer's needs: if so, they sometimes make a ________. When the order is ready to be delivered, the seller will send a ________ to the client, who will later confirm reception of goods with a ________. If the goods are different from what the supplier and the customer have agreed, the customer can send a ________ to the seller.
PosizionamentoPosizionamento
3

Il punteggio di un esercizio è determinato
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Lingua inglese

Enquiries
What are the possible purposes of an enquiry? Select the correct answers.
A: Place an order.
B: Receive general information about goods, services or companies.
C: Complain about wrong shipment.
D: Ask the seller to send a catalogue.
E: Give detail information about an item.
F: Ask for a visit from a representative.
G: Request special terms of delivery.
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2

Il punteggio di un esercizio è determinato
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Lingua inglese

Replies to enquiries
Read the sentences and decide whether they are true or false.
A: Companies do not normally send any material after receiving an enquiry.
B: Companies should reply to enquiries in the shortest possible time.
C: Replies to enquiries often include a quotation.
D: It is not necessary to mention the customer's enquiry in the reply.
E: Companies usually reply to enquiries by email, but they can also do it with a phone call.
F: Replies to enquiries sometimes include complete offers.
Domande in serieDomande in serie
2

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ECOcoin
ECO coins are tokens that promote ________


You can ________ ECO coins by taking actions that contribute towards a sustainable ________. Think alternative ________ options, conscious food choices and smarter use of ________. Learn how our actions impact the ________, and in return be rewarded with ECO coins. Participate in workshops, visit online learning environments and ________ your knowledge and understanding of the challenges we face today as incentives to earn ECO!

As a reward, you can ________ the ECO coins you have earned for a range of inspiring products, services, or ________. Exchange your good actions for tickets to eco-friendly events; ________ an electric car for the weekend; or receive discounts on subscriptions. You can even ________ your ECO coins to a charitable organization.

The ECO coin is a proven system to track, measure, and reward your journey in sustainability. So, you can do good, and get ________!

(https://www.ecocoin.com)
PosizionamentoPosizionamento
3

Il punteggio di un esercizio è determinato
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Enquiries and replies in oral communication
Complete the telephone conversation

- Coffee Machines Ltd, Max Foster speaking. How can I ________ you?
- Good morning, this is Linda Patton from Bellevue Hotel. I am phoning ________ our order for professional coffee machines.
- I see. Could you tell me your order number, please?
- Sure. It's 7639852A.
- Ok, thank you. It's an order of three coffee machines that have to be delivered to your hotel, is it correct?
- Yes, that's right. Unfortunately we are having some issues with the ________. The order was supposed to be shipped three days ago. Unfortunately, we haven't received the machines yet. The problem is that we need them by the end of the week for the inauguration of the new wing of our hotel.
- I'm really sorry for the inconvenience. I'll ________ with our manager and call you ________ as soon as ________.
- Thank you very much, goodbye.
- Goobye.
Completamento apertoCompletamento aperto
3

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Modals: expressing ability, possibility and permission
1. My colleague ________ work in stressful conditions.
2. I'm sorry but we ________ find the supplier's invoice.
3. ________ you please send us your latest catalogue?
4. The order ________ be paid by bank transfer.
5. After trying many times, Susan finally ________ speak with the logistics manager.
6. Unfortunately the client ________ pay on time, so we had to send a payment reminder.
PosizionamentoPosizionamento
3

Il punteggio di un esercizio è determinato
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Lingua inglese

Modals for deduction
Select the correct sentences.
A: Depending on next month's sales, our company must need new staff.
B: The wheat must have been freighted to Texas.
C: The order can't be ready! Our customer placed it only two hours ago.
D: My boss isn't in her office. She mustn't be in the meeting room.
E: My business partner hasn't come to the office yet. She must have gone to our client's firm.
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3

Il punteggio di un esercizio è determinato
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